Return Policy

Thank you for choosing Navkar Systems. We value your satisfaction and are committed to providing the best customer service. Our Return Policy is designed to be straightforward and hassle-free, ensuring your experience with us is always positive.

Eligibility for Returns

• You can return your purchase within 7 days of the order date.
• Returns are only accepted for products in their original, unused condition.
• No returns will be accepted for products with physical damage or signs of use.

How to Initiate a Return

To initiate a return, please follow these simple steps:

• Contact Our CRM: Call our Customer Relationship Manager at +91 92533 35607. If it's Sunday or if your call is not answered, please send a WhatsApp message to the same number.
• Provide Details: Include your order number, product details, and reason for the return in your message.
• Return Processing: Your return request will be processed within 48 hours. We recommend returning the complete product as received to avoid any issues.

Additional Information

• Refunds: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original method of payment within a certain amount of days.
• Shipping Costs: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
• Exchange Policy: If you need to exchange an item for the same product, please mention this in your return request, and we will guide you through the exchange process.
• Customer Support: Our dedicated support team is available to assist you with any queries or concerns you may have regarding your return. Your satisfaction is our priority, and we are here to ensure your experience with Navkar Systems is exceptional.

We look forward to serving you again!